Rick is the Program Director and Clinical Professor of Analytics at the University of the Pacific, the oldest accredited university in California. In this role Rick is responsible for the 26 course Master of Science in Analytics program as well as the Executive Analytics Workshop program.
He is a highly seasoned Information and Communications Technologist (ICT) with a visionary outlook balanced with a practical sense of execution. With 28 years in the telecommunications / IT industry, a former CIO of a global Service Provider, and 14 years of executive consulting experience to the C-suites of the largest corporations in the world as the Vice President of Innovation at Cisco Systems, he is highly experienced in driving business outcomes through the effective use of technology and data. For the last five years he has been assisting major global corporations with their adoption of the Internet of Everything, including Big Data and Analytics.
As Vice President of Cisco Consulting Services, he was responsible for leading the rollout of technology-based business and IT solutions to enterprise and service provider customers globally. His work was focused on how the Internet of Everything (IoE) will drive innovation and transform business operations and profitability over the next decade.
He has extensive experience in successfully guiding some of the world’s largest and most complex customers through their use of technology throughout the Internet era as well as using that experience to help companies navigate the transition from the Internet age to the age of the Internet of Everything, including their use of ‘Things’, Big Data, and Analytics to drive innovative customer experiences, employee productivity and new business models.