Crystal Joyce CAMS

Director, FCC Assurance Americas, Standard Chartered Bank

Ms. Joyce background include more than 13 years’ experience in the Financial Crime sector with significant experience in BSA/ AML and Sanctions compliance. Currently, Ms. Joyce serves as the Director of Financial Crime Compliance Assurance (“FCCA”) at Standard Chartered Bank focused on conducting continuous deep dive thematic reviews to identify potential operational and compliance risks. She has developed and lead the FCCA Methodology Working Group dedicated to improving and strengthening the FCC Assurance program. Prior to her current role. Ms. Joyce was Vice President of Conduct & Regulatory Affairs Assurance at The Royal Bank of Scotland (“RBS”) responsible for performing quarterly Financial Crime reviews within the Markets and Institutional Banking (“M&IB”) sector to ensure AML and Compliance key functions are conducted within the risk- appetite of the bank. Prior to RBS, she was Assistant Vice President of Quality Testing within the Global Sanctions Compliance (“GFCC”) function at JP Morgan Chase, where she was directly involved in the build out of an independent continuous quality testing unit to serve as the 2nd line of defense in identifying compliance risk. In this role, Ms. Joyce was also responsible for providing oversight and analysis of controls within the GFCC for Sanctions, AML alert monitoring, and Client List screening specific for the Americas and Asia Pacific (“APAC”) regions