Assess operational maturity, identify key action points within process and analyze current operational performance using industry-standard metrics
Implement a KEA Program focused on enhancing (K)knowledge, improving (E)fficiency across processes and elevating (A)ccountability through refinements in performance tracking and reporting
Exploring RPA, APIs, Scripting and other existing and readily available tools to optimize process efficiency and operational performance
Moderator(s):
Mark
Highton,
Senior Managing Director,
PricewaterhouseCoopers LLP