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• Training front-line staff on red flags for elder abuse such as anomalous spending patterns and building awareness of need to contact BSA officer of suspicious activities
• Creating protocols for responding to account changes of elderly clients such as addition of authorized signers or co-owners, unexplained asset transfers or cash-out mortgage activity
• Assembling evidence of elder exploitation, filing SARs as merited and maintaining ongoing communication with law enforcement to detect and apprehend perpetrators